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IELTS俄羅斯GTASK1範文:抱怨房屋供熱問題

  Task1 You rent a house through an agency. The heating system has stopped working. You phoned the

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  Task1 You rent a house through an agency. The heating system has stopped working. You phoned the agency a week ago but it has still not been mended. Write a letter to the agency. Explain the situation and tell them what you want them to do about it.

  To mr. S. Brown

  Manager

  Best Agency Ltd.

  35 Willow av.

  Greencity Russia.

  Tel812 345-46-76

  Fax 534-87-78

  Telex812 657-78-89

  e-mail local_authority@net

  From Helen Apple

  13 Willow Av.

  Greencity Russia.

  Tel812 345-46-70

  Dear Sir

  I am writing to you to inform you my heating system hasn't been working since the 5 th of December this year. I contacted your company and explained mr. S. Switch on the 7 th of November that my heating system has stooped working. But the situation hasn't changed till now.

  The reason why it happened is not clear for me. Besides I have no possibility to repair the heating system myself and my waiting for the heating is very unpleasant for me and my family. To say more the weather was really cold and I had to buy necessary warm clothes and a thick carpet to keep warm in the flat. I have bought a minimum of necessities

  a sweater - $107.34

  pants - $38.67

  a pair of socks - $04.44

  a carpet - $1034.00

  I cannot hide my disappointment but I still believe that “Best Agency” is a good and reputable company. And I hope that the situation can be solved by the following ways to compensate all my expenses according to the checks and of course I am expected the heating in my flat as soon as possible. Otherwise will be getting more and more expenses and I shall be obliged to address these claims to the superior authorities that I do not want to do.

  Your prompt actions and your quick answer will be appreciated by me by my children my grandparents and all my relatives.

  With best wishes mrs. Apple.

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