心理健康：How to Face Criticism如何笑對負面評價

　　You have been working hard to create a sales report to give to your boss.
　　
　　為了交給老闆一份滿意的銷售報告，你兢兢業業。
　　
　　As soon as you return the report to her, she calls you and wants you to visit her room for a couple of minutes.
　　
　　當你趕完報告交給老闆，她讓你去她辦公室談話。
　　
　　The topic of the meeting is your report and why your boss is not happy about it.
　　
　　談話卻是關於你的報告，以及她的不滿。
　　
　　She thinks that you could do much better and gives you some negative （but constructive） feedback about your work.
　　
　　她認為你可以做的更好，給了你一堆打擊你但是很有建設性的負面評價。
　　
　　You go to your desk again, but you find it hard to concentrate on your work.
　　
　　坐回辦公桌，你卻發現自己很難集中精力工作。
　　
　　You keep thinking about the feedback you just got.
　　
　　那些評價在你的腦海縈繞。
　　
　　Although the feedback you got was constructive, you still find it difficult to find any positive sides in it.
　　
　　儘管你得到的負面評價有建設性，你仍然覺得無法積極應對。
　　
　　Your whole workday is ruined and you feel like leaving to go home early.
　　
　　一天的工作時間就這麼荒廢掉，你只想早點回家。
　　
　　The collision of two worlds
　　
　　兩個世界的摩擦
　　
　　Facing negative feedback is never easy. No matter if the feedback is constructive, it still may be very hard to swallow - especially if we receive it after some hard work and we think we have done our best to accomplish a task.
　　
　　面對負面評價不是一件易事。不管該評價是否具有建設性，要接受它，可能沒那麼容易，特別是當我們認真完成了這項任務並且自我感覺良好然後得到這當頭一棒的評論。
　　
　　When you face negative feedback, two worlds collide: your expectations, their expectations and how the two don't match.
　　
　　當你面對負面評價的時候，也就是兩個世界的相互衝撞：你的期望，他們的期望以及這兩種期望是如何相互衝撞的。
　　
　　This collision is inevitable, when your expectations of your work, your skills or yourself are out of sync with the external expectations of you. You might also find it shocking that the output you generated was not enough, no matter if you thought it was almost perfect.
　　
　　當你的工作，職業和自身期望與實際的期望有出入，這種衝撞是不可避免的。現實也許讓你不敢去相信，儘管是自己感覺很良好但是付出好像遠遠不夠，才會有上司的不滿。
　　
　　Even if the feedback is given to you in a constructive manner, you may still think it's unfair towards you and you may get very emotional in front of the person who gave you that feedback.
　　
　　即使給你的是建設性的回饋，你也許還是會覺得不公平，於是，你可能會在給你這種回饋的人面前變得很情緒化。
　　
　　This makes the situation even worse.
　　
　　這樣，只會讓情況更糟糕。
　　
　　Are you ready to face the criticism?
　　
　　你準備好接受評價了嗎？
　　
　　At some point, you are going to have to face criticism in what you do. However, what makes the difference between the ones who succeed and those who don't is the way they handle criticism.
　　
　　有時候，你不得不硬著頭皮接受評價。然而，笑到最後的人與哭到最後的人的差別就在於他們用什麼方式處理批評。
　　
　　The people, who are going to fail, are taking the critique very personally and fail to take corrective action based on the feedback. They think that the person who gave criticism is wrong and doesn't know what he/she is talking about.
　　
　　那些拒絕採用評價中建設性建議的人，最終走向失敗。他們固執的認為評論他們的人大錯特錯並且不知其所雲。
　　
　　On the other hand, the people who are successful understand that feedback is required in order to grow. It can also improve your results and let you become even more successful.
　　
　　然而，那些為了自身塑造發展，從容的採用負面評價中的建議，最終走向成功。他們明白，這樣才能讓工作完成的更出色，才能讓自己更上一層樓。
　　
　　In fact, if you are receiving feedback, you should be grateful for it. Appreciate the fact that someone gave you valuable advice on how to become better in what you do or how to achieve better results in your work.
　　
　　事實上，如果有人給你評價，你應該感激他。要知道他給你的是讓你變得更好的寶貴建議。
　　
　　Learn to listen carefully
　　
　　學著認真聽取
　　
　　Although hearing feedback is never easy, it is necessary for our growth and development. In order to handle the feedback in the right manner, see it as constructive criticism.
　　
　　儘管負面評價很逆耳，但它是我們成長的必需品。想要很好的處理負面評價，最好的方式就是把它當作建設性的建議去聽取，去接受。
　　
　　If the criticism is unjustified or goes to a personal level, then it should be ignored.
　　
　　如果評價帶有污蔑或者個人情感，那麼你完全可以無視他的評價。
　　
　　Appreciate the feedback and the fact that the other person was willing to give it to you. Especially if the feedback is coming from someone who you look up to, so you should be genuinely grateful for him/her.
　　
　　如果別人給你的是中肯的評價，要慢慢領會並且感謝他們，尤其是來自那些你尊敬的人給你的負面評價。
　　
　　Even though appreciation plays a big part in how you handle the feedback, it is not enough. In fact, what you do （or don't do） next plays a big part how helpful the feedback turns out to be.
　　
　　雖然感激在處理這些負面評價時有著舉足輕重的作用，但是光感激是不夠的。事實上，下面幾招對於處理負面評價更有用處。
　　
　　It's your responsibility to take action after receiving feedback from your actions or from your work. Otherwise the time spent on the feedback is wasted and you won't be able to improve as quickly as the reviewer wanted.
　　
　　當收到關於你行為和工作的負面評價時，你有必要採取行動。否則，評價只是徒勞，你也無法如期望的那樣有所改善。

　　
　　4 tips for handling criticism
　　
　　4招教你處理負面評論
　　
　　In order to handle the criticism better, remember these steps the next time:
　　
　　以下幾步讓你更好的處理負面評論：
　　
　　1. Appreciate.The number one thing to do is to appreciate the feedback, since it is a great way to improve yourself and your actions. Feeling grateful helps with handling the criticism - it makes accepting it much easier.
　　
　　1.學會領悟。首先要領悟這些負面評價，這樣你才會在各個方面有所改善。讓你更容易接受這些評論。
　　
　　2. Take it constructively.Take the feedback as constructive, not as damaging. There are times when you might receive feedback which is not justified, but those cases exist far less than the constructive ones. Understand the value of criticism and that it is a great way to reach success faster. It's much better to receive it, rather than to live in your own fantasy world thinking that everything is alright.
　　
　　2.學會接受。把負面評價當做中肯的建議而不是惡意誹謗。有時候你可能會得到一些污蔑性的評價，但這種情況會很少。試著仔細推敲評價讓你更近一步邁向成功。學會接受，而不是躲在自己的幻想世界裡安慰自己。
　　
　　3. Say thank you.Genuinely thank the person who gave you the feedback. Really, say it. Sometimes the person might be surprised at this behavior, but his/her feedback is really a useful tool for creating something much better in the future.
　　
　　3.學會感謝。衷心的感謝那些給你評價的人。當然，感謝是要說出來。也許對方會很意外你的這種舉動，但是他/她的評價是幫你創造更美好的未來的有力工具。
　　
　　4. Take action.Finally, the feedback is useless if it's not acted upon. That's why it's important to implement the points that the other person gave you the feedback about.
　　
　　4.立刻行動。最後，如若不立即採取措施，那些評價就會變得毫無價值了。這就是為什麼別人給了評論之後我們要盡自己最大努力去補救。
　　
　　The faster you take corrective action, the better.
　　
　　越快採取正確行動，負面評價越有用。
　　
　　Otherwise there is a great danger that you are never fully learning about the feedback that was given to you.
　　
　　不然，你將不能完全從苦口婆心的評價中學到東西。